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Real Experiences from CAP Customers – Town & Country

Making the transition from a traditional dental lab to one that embraces digital workflows to automate fabrication is no easy task. In fact, it can be quite daunting without the knowledge and expertise of a partner who can help navigate that evolution.

When Town & Country partnered with CAP to modernize their dental lab to include 3D scanning, CAD/CAM, and automated milling procedures, they got more than they ever bargained for. The video above illustrates how deep that partnership goes, one that developed well beyond the sale of equipment and flourished into a true partnership where both sides are invested in each others’ success.

“Bob and Rob are terrific people … you have set us up completely, your service is impeccable, you’ve been extremely helpful to us when we went through some difficult times and we will continue to use you guys because you are great.” – Barry Lampert, President/Owner

A cornerstone of the CAP partnership is the unprecedented level of service, support, education, and most importantly, time, that each customer receives. The result for Town & Country was a deeper understanding of the capabilities these technologies afforded and the ability to expand their business and adapt to changes in the industry.

“I can’t speak high enough praises about [CAP's] technical knowledge with the 3Shape system and their support and their willingness to take the time to help us out through this learning phase, through this transitional phase.” – Joe Apap, General Manager
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